New Public Management (NPM) is an approach to running public services that is influenced by ideas from the private sector. It emphasizes efficiency, performance, cost-effectiveness, flexibility, decentralization, market-like mechanisms, and a focus on outcomes and citizen/customer needs. It seeks to move away from traditional, rigid, hierarchical, input-focused bureaucracies.
New Public Management stands for shift from conventional public policy to cost effectiveness cluster rather than pyramids of organization in structural frameworks flexible and adaptive operational systems rigid planning and conventional bureaucratic hierarchy Select the correct answer using the code given below.
Asked in UPSC CAPF 2012 · Topic: The Governance System (Good Governance: Concepts, Principles, and Initiatives)
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