Citizen's Charters are documents published by public service organizations that state the standards of service they aim to provide. Their core objectives include transparency, accountability, responsiveness, and improving the quality of public services. While they facilitate feedback and may include grievance redressal mechanisms, their primary focus is on service delivery standards.
The aim of citizen's charter is not – - Question not attempted
Asked in ras 2025 2025 · Topic: The Governance System (Citizen Charters and Public Service Delivery)
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Answer: D. To create effective hearing system of public demands
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