While e-governance utilizes technology (C) and ideally contributes to fairness (B), its fundamental purpose from a citizen-centric perspective is to improve the relationship between the government and its citizens by enhancing service delivery and participation (A). Option D is irrelevant as it pertains to e-commerce.
Which description is appropriate among the following for e-governance?
Asked in MPPSC CS Prelims 2022 · Topic: The Governance System (E-Governance: Applications, Models, Successes, and Limitations)
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Answer: A. To engage, enable and empower the citizens
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