While 'Right to Service' Acts as legally enforceable rights emerged in different places (including many states in India), the foundational concept of setting public service standards and expecting timely delivery can be traced back to the UK's Citizen's Charter movement.
The concept of 'Right to Service' originated in
Asked in UKPSC CS Prelims 2016 · Topic: The Governance System (Citizen Charters and Public Service Delivery)
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